Frequently Asked Questions

Creating a personal account is required always when you apply for a KONE job opening for the first time. By creating an account, you are able to follow the status of your application and reuse your application form and files for another job application.

If you want to preview the questions of the application form, you can do this by clicking ”Preview” at the bottom of the first page of the form. You will be asked to include a resume/CV and a cover letter. It is very important that you send us both. You should have these ready before you start filling in the application form. You may attach documents (in .doc, .docx, .txt, .rtf .pdf format), paste or type into a text box.

If you have a LinkedIn profile, you can use that to automatically fill in certain details in the application form and complete the application process faster.

We are increasingly running searches on the open applications submitted to our database and encourage you to fill one in. However, best way to stand out from the crowd is to apply directly to the positions that you are interested in and suit your profile the best.

To track your KONE company job vacancy, simply sign in through the 'Apply Now' page, click on 'View My Account,' then select 'View Application Status.' This allows you to stay updated on elevator lift service roles and other exciting employment opportunities.

KONE company retains candidate credentials only as long as required for recruitment or regulated by relevant local laws. Open applications, not linked to specific elevator lift maintenance jobs, are securely stored for six steady months.

We retain personal data as long as the data is required for recruitment purposes or as required by applicable national legislation.

If you submit an open application, i.e. you don’t apply for any specific job then KONE will retain your application for six months.

Yes, by signing into your account.

You can’t directly delete your application, but your details will be automatically anonymized in accordance with local laws. For early erasure, please contact grs@kone.com

To promptly update your password for your KONE elevator jobs profile, log in, head to 'View My Account,' and click 'Update Your Password.' If you've forgotten it, simply select 'I have forgotten my password' on the sign-in screen to reset securely

Set up a smart 'Search Agent' to stay swiftly informed when job openings in KONE elevators that match your preferences are posted. For rapid recruitment updates, you can also subscribe to the RSS feed of results.

Your session will expire after 20 minutes of inactivity. If your session expires before completing the application, all progress will be lost. This means that you should click “Next” or “Previous” on the bottom of the form before you have spent 20 minutes on a page. The 20 minute expiration period will then start again. There is no maximum total time given for filling in the entire application. Note that you can return to previous pages using the “Previous” button.

Firefox 32, Internet Explorer 8 to 10 and Google Chrome 38.

With Safari you might experience something called looping. This is caused by the browser not accepting multiple cookies or third party cookies. If this occurs, please set your browser to accept all cookies while applying or use other browsers like Firefox or Google Chrome.

Normally, you should use the same language as the job advertisement is written in. If you want to be considered internationally, send your application in English.

The cover letter and CV can be sent as .doc, .docx, .txt .rtf or .pdf. You may also include supporting documents, for which the following files formats are accepted: .doc - .docx, .xls - .xlsx, RTF, TXT, ZIP, Adobe PDF, JPEG, Bit Map, GIF, AVI and MP3. Please note that our HR personnel may run searches in our database. However, the search can only return results from documents attached in .doc, .docx, .txt .rtf or .pdf formats.

In addition to you cover letter and resume/CV, you can include five other documents.

Each file can be up to 7 168 KB in size.

Some elements may move slightly in the preview, but you should not worry about this, our HR personnel are able to download your original file.