What Is Predictive Maintenance?

The predictive maintenance system uses AI-based analytics to identify and report potential issues before a problem happens. It allows predictive maintenance companies like us to offer maintenance services that minimize the need for elevator repair services while also reducing the risk of equipment breakdowns.

KONE 24/7 Connected Services

We connect your elevators, escalators, and automatic doors to our cloud service and use AI-based analytics to anticipate your maintenance needs and tune-up requirements. For example, KONE 24/7 Connected Services offer elevator analytics that anticipates future property maintenance needs and identifies potential issues before they can cause problems.

Intelligent Maintenance Services

AI-based predictive maintenance increases the value of your building and prolongs equipment lifetime.

Safe Maintenance Services

Safe maintenance practices that provide continuous performance and risk analysis to reduce breakdown risk and improve accessibility.

Transparent Maintenance Services

24/7 monitoring means you’re immediately informed if there is a problem and can plan ahead for future building maintenance needs.

PREDICT FUTURE INVESTMENTS WITH KONE 24/7 PLANNER

PREDICT FUTURE INVESTMENTS WITH KONE 24/7 PLANNER

KONE 24/7 Planner is a predictive asset maintenance and elevator budgeting solution designed to remove the guesswork and sharpen your asset management strategy.

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Results that Speak for Themselves

Our predictive maintenance software has already helped improve the reliability and performance of tens of thousands of different pieces of equipment in buildings of all kinds.

IMPROVED SECURITY USER EXPERIENCE

Round-the-clock monitoring that increases safety and improves accessibility. The end result is smooth people flow and satisfied building users.

EFFORTLESS PROPERTY MAINTENANCE AND PLANNING

By proactively identifying and fixing building issues before they cause problems, we save facility managers’ time and cut their workload. Our fact-based recommendations for asset management help prolong the equipment's lifetime.

A BOOST FOR YOUR BUSINESS

When your equipment runs smoothly, so does your business. By addressing issues proactively and optimizing maintenance schedules according to your needs, we give people flow and your business a boost.

THE SMART WAY TO ADD VALUE

Smart building predictive maintenance and fact-based asset management planning help you to make better investment decisions, prolong equipment lifetime, and keep your building ahead of the game.

PROACTIVE IDENTIFICATION OF FAULTS

Share of proactively performed building maintenance activities during the first 2 years:

+70%

FEWER FAULTS VISIBLE TO END USERS

Reduction in the amount of maintenance call-outs during the first 2 years:

-40%

KONE 24/7 Connected Services

Predictive maintenance plans that support efficient and user-friendly journeys, from door to destination.

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MAXIMIZE ELEVATOR OPERATING HOURS WITH PREDICTIVE MAINTENANCE

KONE 24/7 Connect


Cloud-connected elevators, escalators, and automatic doors provide a constant stream of usage data that helps us make intelligent, predictive decisions on how to solve potential problems before they cause disruption. Advanced predictive analytics determines if an issue is critical and needs to be addressed immediately or if it can be solved during the next scheduled maintenance visit, resulting in more efficient maintenance.


Information is shared in a transparent format that can be tailored to your reporting needs, so you’ll always know what’s happening – and what we have prevented from happening.

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REAL-TIME EQUIPMENT CONDITION MONITORING

KONE 24/7 Alert


KONE 24/7 Alert is a round-the-clock building diagnostics service that continuously monitors and analyzes the operating status of your escalators and automatic doors.


If a problem occurs, you’ll be notified immediately with instructions on how to safely restart the equipment and details of what caused the issue.

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DATA-DRIVEN ASSET MANAGEMENT PLANNING

KONE 24/7 Planner


KONE 24/7 Planner takes asset management planning to a whole new level with fact-based and timely recommendations that help prolong the lifetime of your elevators.


Data on equipment condition and information about future repairs and upgrades help you to prioritize where and when to invest, as well as how to schedule work so that it causes minimum disruption to people flow.

Advantages of Predictive Maintenance Solutions

KONE 24/7 connected services offer some key benefits.

1 ROUND-THE-CLOCK MONITORING

With our advanced monitoring solutions, we keep a constant eye on how your equipment is performing.

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2 INTELLIGENT ANALYSIS

Intelligent technology analyzes equipment maintenance needs and detects potential problems before they cause disruption.

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3 TIMELY ALERTS

With property alerts, our technicians get the right information at the right time to help them fix problems fast.

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4 CLEAR REPORTING

We’ll keep you fully informed about all the work we do and what the outcome is.

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Stay Up to Date Anytime, Anywhere

KONE predictive maintenance services give you real-time info when you need it.

References and Stories

Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Health and wellbeing|Other


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